Please read and fully understand these Terms & Conditions before registering or using 123 av's services. By using our platform, you agree to comply with all terms set out below.
A summary of six key things you need to know before playing at 123 av
Only individuals aged 21 and above may register and use the 123 av platform. Registering with false information or on behalf of another person is strictly prohibited, and such accounts will be closed immediately with no refund.
All deposits and withdrawals on 123 av must be made through approved Malaysian payment methods — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, and online banking services such as Maybank2u and CIMB Clicks. Minimum deposit is RM20; minimum withdrawal is RM50.
All bonuses and promotions offered by 123 av are subject to the specified wagering requirements. Winnings derived from bonuses cannot be withdrawn until those requirements are met. Bonus abuse may result in account suspension.
Each player is permitted to hold only one active account on 123 av. Creating multiple accounts to abuse bonuses or exploit the system is a serious breach of these terms. 123 av reserves the right to close all associated accounts and forfeit any existing balances.
You are solely responsible for keeping your 123 av account password confidential. Do not share your login details with anyone. 123 av will not be liable for any losses resulting from unauthorised access caused by the account holder's own negligence.
Any attempt to manipulate the system, use automated software (bots), commit payment fraud, or collude with other players to cheat on 123 av is strictly prohibited. Violations may result in permanent account closure and legal action.
Important: These Terms & Conditions constitute a legally binding agreement between you ("Player" or "Member") and 123 av ("Platform", "We"). By registering, accessing, or using any part of the 123 av platform, you confirm that you have read, understood, and agree to be bound by all terms set out below. If you do not agree, please do not use our platform.
In these Terms & Conditions, the following words and phrases have the meanings set out below:
By accessing or using the 123 av platform in any way — including browsing the website, registering an account, or placing any bet — you explicitly and unconditionally agree to accept and comply with these Terms & Conditions in full.
These terms are supplementary to any product-specific terms, promotional conditions, or other policies that may apply to particular products or services on 123 av. In the event of any conflict, product-specific terms shall take precedence over these general Terms & Conditions.
Note: If you are under 21 years of age, you not permitted using the 123 av platform. Use of the platform by underage individuals is a serious breach of these terms and may result in legal action.
To be eligible to register and use the 123 av platform, you must meet all of the following criteria:
123 av reserves the right to request proof of age, identity, or location at any time. Failure to provide the requested documents within the stipulated timeframe may result in account suspension or closure.
By registering an account with 123 av, you agree to:
123 av reserves the right to request identity verification (Know Your Customer – KYC) at any time, particularly prior to processing your first withdrawal or when cumulative transaction amounts exceed certain thresholds. Documents that may be required include:
Withdrawals will not be processed until the KYC process has been fully completed. 123 av reserves the right to delay or cancel any withdrawal if the information provided cannot be verified.
All deposits into your 123 av account must be made using a valid and licensed payment method in Malaysia. Accepted deposit methods include Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow QR, and FPX online banking (Maybank2u, CIMB Clicks, Public Bank Online, RHB Now, and other listed local banks). The minimum deposit is RM20 per transaction.
123 av does not charge any processing fees for deposits. However, your payment provider may apply their own charges subject to their terms. Deposit funds will be credited to your account immediately upon confirmation from the payment provider.
All deposits must come from a legitimate funding source that belongs to you. 123 av does not accept deposits from third-party credit cards, bank accounts not belonging to the Member, or any source that cannot be verified.
The minimum withdrawal amount is RM50 per transaction. Withdrawals are processed to the same payment method used for the deposit, or to a registered and verified Malaysian bank account held in the member's name. Processing times range from 15 minutes to 24 hours, depending on the payment method and verification requirements.
Additional withdrawal conditions:
All bonuses, promotions, cashback offers, and other incentives offered by 123 av are subject to their respective specific terms stated alongside each offer. General bonus terms are as follows:
Bonus Reminder: Please review the wagering requirements of each bonus carefully before claiming it. Bonuses with high wagering requirements may not be suitable for all players. 123 av recommends that you fully understand the applicable terms before clicking the "Claim Bonus" button.
All bets on 123 av — whether on sports (Liga Super Malaysia, EPL, badminton), baccarat, slots, live casino, e-sports, or virtual sports — are subject to the specific rules of each game available on the platform. In general:
The following activities are strictly prohibited on the 123 av platform and may result in permanent account closure and legal action:
123 av reserves the right to suspend or close any Member's account at any time for the following reasons:
Where an account is closed due to fraud or a breach of terms, 123 av reserves the right to forfeit all balances in that account, including deposits, bonuses, and winnings. Members whose accounts are closed on valid grounds will not be eligible to register a new account with 123 av.
To close your account, please contact the 123 av customer support team via live chat or email. Account closure requests are processed within 3 business days, and any valid balance will be returned to you once all reviews are complete.
123 av shall not be liable for any direct, indirect, incidental, or consequential losses arising from:
123 av's maximum liability to any Member under any circumstances is limited to the net deposit amount made by that Member in the 30 days prior to the event giving rise to the claim.
The collection, use, and protection of your personal data on 123 av is governed by our separate Privacy Policy. By accepting these Terms & Conditions, you also agree to the terms of the 123 av Privacy Policy. In summary, we:
For more information, please refer to Privacy Policy full policy.
123 av is committed to responsible gambling and encourages all Members to bet within their means. Our platform provides the following tools to help you manage your betting experience:
If you or someone you know is struggling with gambling, please seek help by contacting our team or visiting the Responsible Gaming us for further resources and assistance.
Betting should be a form of entertainment, not a source of financial stress or personal hardship. Bet responsibly. Only bet what you can afford. If you need assistance, we're here for you.
123 av reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time at our absolute discretion. Amendments take effect immediately upon being published on 123av-app.com.
It is your responsibility to review these Terms & Conditions periodically. Continued use of the 123 av platform following the publication of any amendments constitutes your acceptance of the revised terms. The date of the most recent update will always be displayed at the top of this page.
These Terms & Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms & Conditions, the use of the 123 av platform, or any transaction conducted through the platform shall first be resolved through good-faith negotiation between the Member and 123 av.
If a dispute cannot be resolved through negotiation within 30 days, it shall be referred to binding arbitration in accordance with the procedures set by the relevant regulatory authority.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the 123 av platform, please reach out to our team via:
Our Malay-speaking customer support team is available at all times to assist you. We value every piece of feedback you share and will work to resolve any issue fairly and transparently.
Now that you're familiar with our Terms & Conditions, you're ready to join over 500,000 Malaysian players who trust 123 av. Register for free, deposit from RM20 via Touch 'n Go or DuitNow, and start playing today.
By registering, you confirm that you are 21 years of age or older and agree to the 123 av Terms & Conditions.